Please read this alongside our playbooks and stories
Digital Citizens of India shares information in good faith, to help fellow citizens find the way through the digital world. This page explains the limits of that help.
General information, not professional advice
Everything on this website, including the playbooks, is general guidance, not professional legal, financial or technical advice for your particular situation. For anything urgent or serious, always use the official channel named on the page, such as 1930, the national cybercrime portal, sancharsaathi.gov.in or the RBI Ombudsman.
No guarantee of outcome
Following a playbook does not promise a particular result. Every situation is different, and outcomes depend on many things outside the collective’s control, including the response of banks, telecom companies and government offices.
Outside links
This website links to government portals and other outside websites for the citizen’s convenience. Digital Citizens of India does not run those websites and is not responsible for their content or their availability.
Stories shared here
Stories on this website are individual accounts, shared with the person’s knowledge, and reflect one citizen’s experience. They are shared as encouragement, not as a promise of the same result for anyone else.
Best effort, not perfection
The collective tries its best to keep information here accurate and current, drawn from official sources. Even so, rules, helplines and portals can change. If something here looks outdated, please tell us through the Openness page, and it will be checked and corrected.
Above party politics
Digital Citizens of India stays above party politics. Nothing on this website should be read as support for, or opposition to, any political party or candidate.